Frequently asked questions
Licenses, delivery, refunds and support, answered. Still unsure? Ask us directly.
What do I get when I buy a script?
You get the full, unencrypted source code, a documentation file with installation steps, and access to future updates of that product. Products sold on CodeCanyon are delivered through your Envato account.
What is the difference between the Regular and Extended license?
The Regular license covers one end product that your users are not charged for. The Extended license is needed when you sell the end product itself or charge users to access it, for example a SaaS.
How is the script delivered after payment?
As soon as the payment is confirmed, the product appears under My purchases in your GeekSpark account, with a download button for the latest version and every future update. You also get a receipt by email. CodeCanyon purchases are available in your Envato downloads.
Do you help with installation?
Yes. Every product comes with documentation, and our support team can guide you through installation. We also offer paid installation and customization if you would rather we handle it.
How do I pay, and in which currency?
Buyers in India pay in rupees (INR) through Razorpay: UPI, cards, netbanking or wallets. Buyers in every other country pay in US dollars (USD) through PayPal, using a PayPal balance or a card. Your billing country at checkout decides which one you see.
Can I request changes or custom features?
Absolutely. Send us the details from the contact page and we will reply with a quote and timeline for the customization or a fully custom build.
What is your refund policy?
Because these are digital goods, refunds are not given once the files have been downloaded. If a product does not work as described and we cannot fix it within 10 business days, you get a full refund. See the policies page for details.